Creative Deer LTD (“us”, “we”, or “our”) operates the gocraftio.com website (the “Service”).

This page informs you of our policies regarding collecting, using, and disclosing personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions, accessible from gocraftio.com/terms.

Definitions

  • Service: The gocraftio.com website operated by Creative Deer LTD.
  • Personal Data: Data about a living individual who can be identified from those data (or from those and other information in our possession).
  • Usage Data: Data collected automatically generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies: Small pieces of data stored on your device (computer or mobile device).
  • Data Controller: The natural or legal person who determines the purposes for which and the manner in which personal information is processed. For this Privacy Policy, we are the Data Controller of your Personal Data.
  • Data Processors (or Service Providers): Natural or legal persons who process data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
  • Data Subject (or User): Any living individual who uses our Service and is the subject of Personal Data.

Information Collection And Use

We collect several types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing materials, and other information that may be of interest. You may opt out of these communications by following the unsubscribe link or instructions in any email we send.

Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This may include your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data
We use cookies and similar tracking technologies to monitor activity on our Service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies; however, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of cookies we use:

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences and various settings.
  • Security Cookies: For security purposes.

Use of Data

Creative Deer LTD uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service
  • To provide customer support
  • To gather analysis for improving our Service
  • To monitor usage of our Service
  • To detect, prevent, and address technical issues
  • To provide event updates, news, special offers, and general information about other services unless you have opted out

Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), our legal basis for collecting and using your Personal Data depends on the specific context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission
  • The processing is in our legitimate interests and not overridden by your rights
  • To comply with the law

Retention of Data

We will retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We will also retain Usage Data for internal analysis purposes.

Transfer Of Data

Your information, including Personal Data, may be transferred to computers located outside your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Disclosure Of Data

Legal Requirements
We may disclose your Personal Data if we believe such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Creative Deer LTD
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users or the public

Security Of Data

The security of your data is important to us, but no method of transmission over the Internet is 100% secure. All customer data we collect is stored within an email automation service called SendGrid. We advise you to read their Privacy Policy.

Your Data Protection Rights Under GDPR

If you are a resident of the EEA, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following rights:

  • The right to access, update, or delete your information.
  • The right of rectification.
  • The right to object to our processing.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

Please note that we will ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics: This service tracks and reports website traffic. Google uses the collected data to monitor and analyze the use of our Service. You can opt out of having your activity made available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information, please visit Google’s Privacy & Terms page.

Behavioral Remarketing

Creative Deer LTD uses remarketing services to advertise on third-party websites after you visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits.

Facebook: The Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting their help page. To opt out from Facebook’s interest-based ads, follow their instructions.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You will be informed via email and/or a prominent notice on our Service prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: hello@gocraftio.com